Ground Floor Lanark Medical Centre – GP Practice in London

Ground Floor Lanark Medical Centre Patients

From Monday 15 September 2025, St Johns Wood Medical Practice will be the caretaker practice for Ground Floor Lanark Medical Centre under a temporary caretaking arrangement.

This change will not affect the quality or continuity of your care. You will continue to receive safe, responsive, and personalised healthcare from your experienced team.

We are working closely with NHS commissioners, the Primary Care Network and our GP Federation, Healthcare Central London to ensure services remain fully operational, with familiar staff, clinical systems, and appointment access in place.

Your Voice Matters:

We’re committed to listening. You’ll find a Patient FAQ enclosed, and we’ll be hosting drop-in sessions where you can share feedback and learn more about the changes.

If you have any questions or concerns, please speak to a member of our reception team or contact us via Patchs.

Out-of-Hours:

Call NHS 111 or 999 in emergencies

Complaints & Feedback

We welcome your feedback and take concerns seriously. You can raise a complaint by:

Speaking to reception or any staff member
Emailing: sjw@nhs.net
Writing to: Sharon Ryan, Practice Manager,

St Johns Wood Medical Practice, Brampton House,

60 Grove End Road, London, NW8 9NH.

We aim to acknowledge all complaints within 3 working days and resolve them promptly and fairly.

Thank you for your continued trust.

Patient FAQ – Caretaking Arrangement

Ground Floor Lanark Medical Centre Patients

What is a caretaking arrangement?

It’s a temporary setup where another GP practice steps in to manage services at a nearby surgery. In this case, we’re caretaking Ground Floor Lanark Medical Centre while long-term arrangements are reviewed.

Will I still see the same doctors and nurses?

Yes. Most staff from Lanark Medical Centre are continuing under the same roles. You may also meet additional clinicians from our practice team to ensure full coverage.

Do I need to re-register or change anything?

No. Your registration remains unchanged. You can continue booking appointments and requesting prescriptions as usual.

If you want to register at a neighbouring practice, the Ground Floor Lanark Medical Centre staff will help you. There is a list of practices available at the end of these FAQs.

Will my medical records be safe and accessible?

All patient records are securely maintained and accessible to our clinical team via NHS-approved systems.

Can I still access services like blood tests, chronic disease reviews, and vaccinations?

This is a caretaking arrangement so you will be able to access these service but you may find it is easier for you to register closer to your home address.

How can I give feedback or raise concerns?

You can speak to reception, email us at

sjw@nhs.net

, for the attention of Sharon Ryan, Practice Manager, or attend a Patient Participation Group (PPG) meeting. We welcome your input.

List of Practices within a 1.0 Mile radius of Ground Floor Lanark Medical Centre within the GP Federation Primary Care Network Grouping

Miles away from Ground Floor Lanark Medical Centre	Practice Name	Address	Telephone
0	Third Floor Lanark Road Medical Centre	165 Lanark Rd, London W9 1NZ	020 7624 8616
0.1	The Randolph Surgery	235A Elgin Ave., London W9 1NH	020 7052 7560
0.2	Maida Vale Medical Centre	40, Biddulph Mansions, Elgin Ave., London W9 1HT	020 7286 6464
0.6	Wellington Health Centre	16 Wellington Road, London, NW8 9SP	020 7722 3382
0.6	Little Venice Medical Centre	2 Crompton St, London W2 1ND	020 3326 9301
0.6	Crompton Medical Centre	1 Crompton St, London W2 1ND	020 7723 7789
0.7	The Westbourne Green Surgery	260 Harrow Rd, London W2 5ES	020 3405 6580
0.7	Woodfield Road Surgery	The Medical Centre, 7e Woodfield Rd, London W9 3XZ	020 7266 1449
0.8	Lisson Grove Health Centre	Gateforth St, London NW8 8EG	020 3370 1940